Insurance Review

I have been with O'Neil Lee & West for over 40 years and have been consistently satisfied with their service throughout. I recently received my home insurance quote for 2026 and was upset with a 15% increase for a $6k yearly rate, even with updated plumbing, roof, AC and more. O'Neil Lee & West associate Ahmed Hassan worked diligently with the insurance company and was to adjust my rate and save me over $3,000 for the year! Outstanding job and service.

Absolutely the BEST Customer Service Out There! Very Knowledgeable and helpful to make sure we are Totally Covered!

O’Neil, Lee & West has been servicing all of our business insurance needs for the past 12 years, and they have consistently exceeded our expectations. Amanda has been “Jane on the Spot” in every situation! Whether it’s handling renewals, navigating audits, or following up on the smallest details. She is proactive, responsive, and always makes us feel like a priority. The level of professionalism and personal attention we’ve received from Amanda and the entire team truly sets them apart. If you are looking for a reliable, full-service insurance agency that you can trust long-term, I would highly recommend O’Neil, Lee & West.

Ahmed Hassan Is awesome! So quick to reply, informative and works hard to ensure I have the best deal. I constantly recommend O’Neil, Lee & West for home and auto insurance.

Ahmed Hassan is the best insurance agent! He is extremely knowledgeable and helpful and was willing to help me when I was in a time crunch.

I've had my small business insurance coverage through O'Neil, Lee + West for close to 5 years now and I have no complaints. Amanda Lord has been my agent for the majority of my time with the company and she's been a pleasure to work with. She's excellent at what she does and is very knowledgeable and prompt whenever I have any questions. I highly recommend working with ONW!

Amanda has been very helpful with every request and need of our business. The O'neil, Lee + West team is a important part of our business.

I would highly recommend O'Neil, Lee + West! Matt and Amanda were extremely helpful setting up my new policy.

Ahmed went the extra mile to help me during a very challenging time I was having. During the death of my father and his service arrangements my new mortgage company ( old one sold my mortgage) needed insurance verification. Also my renewal was due and was once again dissatisfied with the increase of 142% in last three years. He took the extra effort to evaluate the details and come up with a satisfactory solution for me to reduce my premium. If I was head of a company I would want Ahmed to represent my organization as an employee. Thank you Ahmed for all your efforts.

Does the task.

Ken is awesome! Helpful and finds the best rates available for you.

Highly recommended. Matt West and Amanda Lord, Commercial Lines Manager, have provided broad and comprehensive insurance coverage, manageable premiums, and fantastic customer service for our land development firm. Thank you both!

I have had this company as my insurance carrier for over a year now. Amanda and Deborah are amazing! They have helped me through several insurance changes and are always available for questions. They are super fast, too. I highly recommmend them!

We absolutely love the service that we receive from Matt and Nicole. They are always fast, courteous, and the most importantly finding you the best rates that are available. I highly recommend O'Neil Lee & West to my friends and colleagues.

My sister is an Insurance Broker in Vero Beach, so when I needed a Recommendation for garage keeper Insurance, I called her and she did not Hesitate to Recommend O`Neil, Lee and West to me. I called and spoke with Nicole Jerys, who could not have been more pleasant and knowledgeable, and proved to be an outstanding Ambassador for this Company. I could not be more Impressed with the whole Process of Obtaining my New Policy and would recommend This Company and this Agent to anyone in need of Insurance. Alan Foy, Owner of The Ford Shoppe,inc.