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Personal / Homeowners Insurance
Locally Owned and Operated Insurance Agency
Serving Orlando, FL - Winter Park, FL - Winter Garden, FL - Clermont, FL, Saint Cloud, FL and Surrounding Cities
Homeowners Insurance in Central Florida
100+ Years of Home Protection
At O’Neil, Lee & West, we believe protecting your home means protecting your peace of mind. For over 100 years, O’Neil, Lee & West has been a trusted choice for homeowner insurance in Florida. We’re more than just insurance agents; we’re your neighbors. Over the decades, families across Orlando and surrounding cities have turned to O’Neil, Lee & West for our blend of friendly and professional service and local expertise. As an independent insurance agency, we represent many insurance companies, allowing us to offer multiple homeowners insurance options. Our goal is to find you a policy that makes sense for you and your home at an acceptable cost.
When you choose our homeowners insurance, you’re not just getting a policy; you’re gaining a partner dedicated to protecting what matters most. Florida’s weather can be unpredictable, but your coverage shouldn’t be. As your local agent, we take the time to review your policy with you so that you know what is covered. We are here to review all your personal insurance, which helps reduce the chances of a gap in coverage. We continually monitor the local insurance market for cost saving opportunities and coverage availability, so you can rest assured you’re getting great value. Our friendly and professional team is available if you ever need to file a claim. At O’Neil, Lee & West, our goal is to provide Central Florida homeowners with insurance solutions that offer security, savings, and confidence. That way, you can enjoy your home knowing it’s well protected.
Homeowners Insurance Quote
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Protecting the Things that Matter Since 1917
For over 100 years, O’Neil, Lee & West has been a trusted choice for insurance in Orlando. We offer a variety of personal and commercial insurance coverage and work with you to make sure your coverage remains relevant to your needs.
Commercial Property
Commercial property insurance can protect your business from a minor hiccup to a major financial loss. Whether you own your building, lease your workspace or work at home, commercial property insurance helps protect your business’ physical assets.
General Liability
With the daily uncertainties of business management, liability coverage is a necessary precaution. No matter how much you plan, accidents happen – on-site, off-site, and with customers. Liability insurance helps cover medical expenses, attorney fees and damages.
Commercial Umbrella
You can’t always plan for the unexpected. A commercial umbrella policy helps protect your business in the event of an accident by providing additional liability protection when your underlying policy limits have been exhausted. Don't chance your dream, protect it.
Personal Umbrella
When accidents happen, a personal umbrella insurance policy can protect you by providing additional liability protection when your underlying policies have been exhausted. Protect what's personal important to you.
Affluent Insurance Coverage
You’ve spent a lifetime acquiring assets. Protect what you’ve built. We understand what’s at stake. Your home, autos, boats, and collections are unique and not all policies are created equal.
Auto Insurance
Determining the most suitable auto insurance policy can sometimes be complex. Our team works with multiple insurance companies to offer coverage at a competitive price, creating a safety net for the unexpected.
Frequently Asked Questions
A typical Florida homeowners insurance policy covers your home’s structure (dwelling) and often other structures on your property, your personal belongings, liability for injuries or damage, and additional living expenses if you can’t live in your home due to a covered loss. It protects against perils like fire, lightning, theft, and windstorms (including hurricanes). However, standard policies in Florida do not cover flooding – flood insurance is a separate policy. We’ll help make sure you understand your coverage and fill any gaps that might exist.
Yes. Standard homeowners insurance in Central Florida generally includes windstorm coverage for hurricanes. If a hurricane damages your roof or home, your policy should help pay for repairs. Keep in mind that many Florida policies have a separate hurricane deductible – a set amount you pay out-of-pocket for hurricane damage claims. Our agents will explain how hurricane deductibles work and ensure you have the right protection in place before storm season arrives.
Standard home insurance doesn’t cover flood damage, and many Central Florida homeowners should strongly consider flood insurance. Heavy rains and overflowing lakes or rivers can cause flooding even if you’re away from the coast. If your home is in a FEMA-designated flood zone (or even if it’s not but you want extra peace of mind), we recommend a separate flood insurance policy. At O’Neil, Lee & West, we can help you secure flood coverage through the National Flood Insurance Program or private insurers to keep your home fully protected.
There are several ways to potentially reduce your home insurance costs. One is to harden your home against storms – installing hurricane shutters, impact-resistant windows, or a new wind-rated roof may qualify you for wind mitigation credits in Florida. You can also opt for a higher deductible to lower your premiums (just ensure it’s an amount you’re comfortable paying out of pocket in a claim). Other options include bundling your home and auto insurance with the same carrier for a multi-policy discount, or asking us to shop around among our many carriers for a better rate. We regularly review our clients’ policies to find any discounts or cost savings available.
Insurance companies consider a range of factors. In Central Florida, the age and construction of your home are key – newer homes or homes with updated roofs and storm-proof features often cost less to insure than older homes. Location matters too: proximity to fire stations, local crime rates, and whether your area is prone to hurricanes or sinkholes can influence rates. Your claims history and even credit-based insurance score may also play a role. We use our local knowledge to advise how these factors apply to you and how you might improve your insurability (for example, updating an old roof or adding a security system can help).
Florida law requires insurance companies to include coverage for “catastrophic ground cover collapse” in home insurance policies, but this is not the same as full sinkhole coverage. The standard policy will cover sinkhole damage only if the ground collapse meets certain criteria (e.g. extreme damage that condemns the home). For broader protection, you can add a sinkhole endorsement or separate sinkhole insurance to your policy for an extra premium. In Central Florida, certain areas are prone to sinkholes, so it can be wise to add this coverage. We’ll help determine if sinkhole coverage is recommended for your property and ensure it’s included if needed.
A local independent agent like O’Neil, Lee & West offers advantages that online comparison sites or single-company agents can’t match. Because we’re based here in Central Florida, we understand the specific needs and challenges of insuring homes in our area – from hurricane preparedness to knowing which insurers are financially stable in the Florida market. As independent agents, we’re not tied to one insurance company; we can shop around multiple trusted insurers on your behalf. You’ll get personalized advice, a policy tailored to you, and a real person to help whenever you have questions or claims. It’s a one-stop, stress-free way to secure quality coverage with someone looking out for your best interests.
Besides the standard protections (dwelling, personal property, liability, etc.), Florida homeowners often consider extra coverage due to our unique risks. For example, flood insurance is crucial since hurricanes and heavy rains can lead to flooding (and remember, flood damage isn’t covered by a standard home policy). You might also look at increasing your hurricane/windstorm coverage limits or adding law & ordinance coverage, which helps pay for required building code upgrades if you have to rebuild after a loss. Other smart options include a personal umbrella insurance policy for extra liability coverage and scheduled valuables coverage for high-value items. Our team can advise you on these add-ons to ensure there are no surprise gaps in your protection.
Standard homeowners insurance provides limited coverage for home-based business activities. It might cover a small amount of business equipment (like a computer) but likely won’t cover business-related liability or larger losses. If you run a business out of your home – even a side hustle – you may need additional protection. This could be an endorsement to your home policy or a separate small business insurance policy, depending on the scope of your work. Let us know about any home-based business, and O’Neil, Lee & West will help make sure your business assets and liability are properly covered.
Filing a claim is straightforward. If your home is damaged or you experience a loss, first make sure everyone is safe and take reasonable steps to prevent further damage (for example, if a window breaks, cover it to prevent rain damage). Then, contact our office or your insurance company’s 24/7 claims hotline to report the claim. As your agent, O’Neil, Lee & West will guide you through the process – from documenting the damage and filing paperwork to following up with the insurance adjuster. We’re here to advocate for you and answer any questions until your claim is resolved and your home is repaired, so you’re never navigating the claims process alone.
